We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
Please add this. Or just add the ability to query on ALL fields in the system, not just the ones you think we need.
Fully Agree!!
Agreed!
this is a struggle detail for any program analysis. adding my vote please
I need to be able to report on the timed tickets that have rescheduled since we started offering them through today. I have requested that notes are created when associates reschedule but I know there are times when that has not been done. Organizations need to be able to report on this essential feature.