Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Be able to pull rescheduled tickets on a query

I needed the order numbers of program tickets that were rescheduled in the past and nobody remembers the order #s or the constituents' names or the program events (name and date). it would be helpful if we could query these orders.
  • Guest
  • Jan 4 2016
  • Reviewed
  • Attach files
  • Zaribel Harlow commented
    23 Dec, 2025 02:08pm

    Adding a vote to this please! We need to find a way all the rescheduled orders for our post-event analysis

  • Anna Blanton commented
    15 Dec, 2025 09:32pm

    Please add this ASAP. When an event is canceled and reschedules happen this is incredibly useful to compare refunds verses reschedules. Right now it is a completely messy process.

  • Shannon Knight commented
    25 Sep, 2023 05:52pm

    Please add this. Or just add the ability to query on ALL fields in the system, not just the ones you think we need.

  • Donna Yeaw commented
    7 Aug, 2023 07:48pm

    Fully Agree!!

  • Nelson McKeown commented
    30 Nov, 2022 08:49pm

    Agreed!

  • Akane Henriquez commented
    30 Nov, 2022 07:22pm

    this is a struggle detail for any program analysis. adding my vote please

  • Stephanie Honnell commented
    16 Apr, 2021 05:04pm

    I need to be able to report on the timed tickets that have rescheduled since we started offering them through today. I have requested that notes are created when associates reschedule but I know there are times when that has not been done. Organizations need to be able to report on this essential feature.

  • +1