Altru Ideas

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Ability to exchange tickets for a different program.

While the ability to reschedule tickets for the same program (Altru 3.15, April 2014) is great, I occasionally need the ability to exchange tickets for a different program. 

I'd like the ability to exchange tickets for any event/program/admission - not just the exact same one, at a different time. 
  • Guest
  • Jan 4 2016
  • Reviewed
Events / Sales
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  • Christina Beargie commented
    March 17, 2020 16:42

    Agreed, this is an issue that we run into if classes or events are cancelled (like right now), and someone would like to apply the ticket to another future program. It's not good service to tell them that I have to refund their credit card and then run it again just to switch their ticket.

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  • Asha Misra commented
    December 01, 2016 14:32

    This would be so great! It's time consuming to refund and rebuild tickets in a different program just for an exchange.

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  • Guest commented
    September 27, 2016 13:37

    I agree with you on this one. It's pretty aggravating that someone from Altru has checked off that this is not a planned update.

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  • +20

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