Altru Ideas
We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
If we have an event over 500 people, we skip Altru altogether and move to Eventbrite. It scans tickets like a breeze, easily communicates with guests, and makes sense on the mobile platform for the staff. This issue is connected with e-ticket and scanning problems in other threads. Crossing my fingers we won't have to wait for years :-)
Should be alphabetically. I run into the scrolling through names issue every event. It would make sense to be able to search by letter of the alphabet. It is tedious for large events, which we do frequently. I end up printing the preregistration list and checking of names on a hard copy, then go back into the program later and check them off.
I can't believe that this suggestion has been in the queue for over two years with no news. A more responsive and useful app is *crucial* for these larger events. We shouldn't have to rely on migrating our guest data to another third party like Eventbrite to create a smooth event for our attendees.
We used mobile check in for the first time this June. It was our biggest corporate event of the year (300 people) and it went very smoothly. The requests I received from the staff working check in were:
To enable us to organize names by company (host) for corporate events
Organize "guest of" by the host name rather than alphabetically by "G"
Once a guest is marked as "attended" to return to the list at the same point, rather than starting at the top again.
The ability to search the list and see table assignments would be great too.
Mobile Check-in isn't a reasonable option for large events as-is and doesn't provide the needed information. We typically pay to use an outside app because of this. Simple upgrades such as the ability to search, add table numbers or ticket types, and see the number of people who have checked in would make the Mobile Check-in usable.
I would also like to see Table assignment information in Mobile check-in
Definitely agree it would be helpful to be able to search, and to be able to check in more than one person at a time, or, like Kiku says, to be returned to the same place in the list.
YES! Checking in a person and the guest at the same time makes so much sense. If that is not possible then at the very least, once you check someone in, the list should return to the place you left off, not jump back to the top so that you have to search through the whole list again to find the guest.
Yes, I agree, definitely need something that you can check the whole family/group in at once.
I would also add that it would be helpful and much for efficient to be able to check off more than one name at a time instead of individually.