Mobile check-in needs more functionality for larger events.
Mobile check-in is so basic that we have found it is not efficient once the event grows beyond 50 or so people. To be useful for larger events, it needs to be able to sort (alphabetically), searchable, and you should be able to hide those that have already checked in. It should also be able to show you numbers (how many people have checked-in, how many still need to check-in). Ideally, we would also like to see these breakdowns on the fly for the different ticket levels. Since we often try to reserve seats for VIPs, as the event is starting, we need to be able to see how many seats we should continue to hold and how many we can release.
Anyone else use mobile check-in have this problem or solutions or other functionality they would like to see?
Guest
If we have an event over 500 people, we skip Altru altogether and move to Eventbrite. It scans tickets like a breeze, easily communicates with guests, and makes sense on the mobile platform for the staff. This issue is connected with e-ticket and scanning problems in other threads. Crossing my fingers we won't have to wait for years :-)
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Should be alphabetically. I run into the scrolling through names issue every event. It would make sense to be able to search by letter of the alphabet. It is tedious for large events, which we do frequently. I end up printing the preregistration list and checking of names on a hard copy, then go back into the program later and check them off.
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I can't believe that this suggestion has been in the queue for over two years with no news. A more responsive and useful app is *crucial* for these larger events. We shouldn't have to rely on migrating our guest data to another third party like Eventbrite to create a smooth event for our attendees.
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We used mobile check in for the first time this June. It was our biggest corporate event of the year (300 people) and it went very smoothly. The requests I received from the staff working check in were:
To enable us to organize names by company (host) for corporate events
Organize "guest of" by the host name rather than alphabetically by "G"
Once a guest is marked as "attended" to return to the list at the same point, rather than starting at the top again.
The ability to search the list and see table assignments would be great too.
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Mobile Check-in isn't a reasonable option for large events as-is and doesn't provide the needed information. We typically pay to use an outside app because of this. Simple upgrades such as the ability to search, add table numbers or ticket types, and see the number of people who have checked in would make the Mobile Check-in usable.
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I would also like to see Table assignment information in Mobile check-in
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Definitely agree it would be helpful to be able to search, and to be able to check in more than one person at a time, or, like Kiku says, to be returned to the same place in the list.
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YES! Checking in a person and the guest at the same time makes so much sense. If that is not possible then at the very least, once you check someone in, the list should return to the place you left off, not jump back to the top so that you have to search through the whole list again to find the guest.
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Yes, I agree, definitely need something that you can check the whole family/group in at once.
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I would also add that it would be helpful and much for efficient to be able to check off more than one name at a time instead of individually.
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