Separate Merchant Accounts for Separate Designations/Programs
We have a unique situation at our museum. We have recently merged with another non profit. While we now operate as one organization, our financials are kept in separate bank accounts. We need to split our online donations between two separate merchant accounts.
Our goal is to have all general operating donations go to one merchant account and then donations specifically designated for our education program to be processed through a different merchant account.
After speaking with Altru customer support we learned that Altru cannot tell Cybersource the difference between designations (it can only tell the different between revenue type, i.e.:Gift, Admission, Event registration) it doesn't provide the level of detail about the designation. So we could have all of our donations go to a separate merchant account than our admissions, but we tell our donations to go to two different merchant accounts based on their designation.
The end goal would be all online donations to the museum are in the museum's bank account and all online donations to the education program are in the education program bank account.
Does anyone else find they have a similar situation? How do you handle this?