Membership Promotions - Applying Admission ticket to Membership Purchase - Revenue Allocation
When applying a membership promotion to a membership sales, the membership payment amount on the membership record only record the difference in amount that they paid. So, if they pay $17 for an admissions ticket, then come back and apply that ticket purchase price to a membership purchase ($75 is full price), their membership record shows only $58. It's not very clear that there was a membership promotion that applied.
You can see this on a sales order record, but not on the membership and if it's applied in a back office membership payment, it doesn't show anywhere at all. It would seem there's not indication that a promotion is in play - just that they only paid $58.
This is problematic because from the Patron's perspective, they have paid $75 for their membership, having applied their admissions ticket to the full price of their membership and then paid the difference. This has some implications for how we recognize tax deductability of membership purchases, but can also be confusing for someone looking at the record and not understanding why the membership payment was only $58.
Can we add this application of a promotion to the record somewhere?
Guest
This is extremely problematic for us as well for telling members about their tax deduction.
For the staff, it very confusing to see the applied tickets separated out from "membership payment". For management, it artificially decreases the "average gift per membership" analysis that is so important to us. I also feel this way about Upgrades--the upgrade amount shouldn't be shown in "price paid"...it should be the full price paid for that term of membership.
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