We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
It would be really helpful if the case number -- and a link -- were included on the chat transcripts that are emailed once the chat is over. I save these for future reference, but don't save the "case opened" emails since those don't have any useful info except for the case #.