We need the ability to give low-level users more permissions without making them managers. For example: Ticket seller + merchandise sales + edit name/phone/email/address on constituent record. This is currently not possible without making them a manger. Please see this discussion: https://community.blackbaud.com/forums/viewtopic/400/45045 "Custom System Roles?"
Vicki Cotton
| Customer references | Laura Bandt, Cristin Salvador, J Kiku Landford McDonald |
Granularity is desperately needed around Delete functionality. Case in point, we had a temp in Accounting delete a post to GL process not once, but twice! In most CRMs we would have been able to grant her permission to run the process but not edit or delete it - but alas, not in Altru!
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Our staff get confused with too many options and areas for them to get into and have accidentally sold things through back office without ever meaning to.
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All of our staff have way more system roles then they really should.
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This is needed badly! I have over 60 users and the basic roles do not fit their needs. We have so many hands in the cookie jar that something bad will happen to our data
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