Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Automated Reminder Emails for patrons

I would be interested in a feature which would allow the sending of automated email reminders to visitors who have registered for museum programs or admission, and to give them an idea of what to expect on arrival.


This would be a benefit to us to ensure our visitors are utilizing their ticket purchase, cut down on questions submitted to our front line staff, and give us a chance to convey expectations to our registrants of what they will experience on arrival.

  • Guest
  • Feb 16 2022
  • Reviewed
Customer references Norton Museum of Art
  • Attach files
  • Abbie Stevens commented
    20 Feb, 2024 08:30pm

    We manually pull the pre-registration list then send something formatted nicely in Mailchimp 🫤 having a more automatic connection between the two would save quite a few person-hours every week!

  • Donna Yeaw commented
    24 Jul, 2023 08:53pm

    Agree....we send out emails daily to the next day's pre registered. We send out emails when weather/emergency is closing the property.

  • Tamara Christensen commented
    21 Mar, 2022 02:52pm

    Oh, yes, this would be so nice to be automated! We manually run this and a visitor survey every evening but we have a very small staff and our operations manager has to do even on her days off.