Altru Ideas

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Automated Reminder Emails for patrons

I would be interested in a feature which would allow the sending of automated email reminders to visitors who have registered for museum programs or admission, and to give them an idea of what to expect on arrival.


This would be a benefit to us to ensure our visitors are utilizing their ticket purchase, cut down on questions submitted to our front line staff, and give us a chance to convey expectations to our registrants of what they will experience on arrival.

  • Guest
  • Feb 16 2022
  • Reviewed
Web Forms
Customer references Norton Museum of Art
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  • Abbie Stevens commented
    20 Feb 20:30

    We manually pull the pre-registration list then send something formatted nicely in Mailchimp 🫤 having a more automatic connection between the two would save quite a few person-hours every week!

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  • Donna Yeaw commented
    July 24, 2023 20:53

    Agree....we send out emails daily to the next day's pre registered. We send out emails when weather/emergency is closing the property.

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  • Tamara Christensen commented
    March 21, 2022 14:52

    Oh, yes, this would be so nice to be automated! We manually run this and a visitor survey every evening but we have a very small staff and our operations manager has to do even on her days off.

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