We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
Have pop-up notifications (or a dedicated notification area) in shopping cart to alert customer of opportunities or important news. Examples:
- (Member acquisition) Non-member being prompted to purchase a membership to save on tickets
- (Member retention) Expired member (or about-to-expire member) prompted to renew
- (Upsell/Cross-sell) Promote upcoming event/exhibit w/ link to buy tickets
- (Fundraising) Reminder to donate to special fund opportunity
- (Informational) Musuem will be closed due to unforeseen maintenence, etc.