Altru Ideas
We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
We get so many customer service emails that say "wait, but I'm not the member, I bought it for someone else" and we have to explain that our system only allows for one email, but that we have the correct information for the membership.
This would enable me to ask for the name of the second adult on the gift membership.
This would be a very useful time saving too. Please put this in your top ten list of good ideas to implement.
During holiday time, this would ease a lot of confusion for gift buyers who are confused by their confirmation emails.
We are contacted frequently by gift donors that are confused that the online gift membership that they just purchased was not a gift because they get the standard email. This is something that needs to be implemented.
This would be helpful for my organization also.