We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
It would greatly, greatly decrease staff time spent booking group tours. Staff spends so much time entering payments for group tours. We would be able to accept more tours if the payments could be made online. Most of our group tours are for school groups, and teachers are the ones booking the tours. The hours they can devote to dealing with payment are limited, and we have received several complaints that we don't offer an online option for this. Taking credit card numbers over the phone is so time-consuming, and teachers are understandably hesitant to send their cc information in an email due to security concerns. It is high time that Altru allow group tours to be paid online.
Customer references | Teachers, tour leaders, and parents of children participating in our summer camp program. |
Yes please! My patrons are requesting this option.
Given the current COVID crisis, this has become even more crucial with so many of us working from home (and unavailable at our office phone numbers to receive phone payments).
YES, please allow for Group Tour payment to be made online. Thank you!