We use group sales for tour groups, facility rentals, private events, etc. Because one cannot make any changes to a reservation after it is checked in, we often "check-in" reservations after the fact, to be sure we don't need to make any changes. This has caused problems with accounting because our accounting team closes out the sales after each day and, currently, Altru dates the move from unearned revenue to earned revenue on the first day of the reservation, not the day it was checked in.
For example, if someone wants to rent a space on June 1, but we don't check them in until June 5, the revenue would show that it moved from unearned to earned on June 1, which is already closed out, not on June 5, when the group is checked-in.
Our accounting team has been missing this revenue because it is essentially back-dated, therefore, I think revenue should move from unearned to earned on the day the group is checked in and not default to the first day of the reservation.
Kate Pasch
| Customer references | Database Administrator |
Yes! It would also be extremely helpful to be able to map different unearned revenue sources (as our facility rentals and group sales funnel through different deferred revenue accounts).