Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Don't automatically break down pricing for package events

Altru's current package function automatically breaks down the pricing for multi-day events, showing that each event costs a portion of the overall package cost (example: a two-day event ticket is sold for $15, but on the receipt is shows each day as $7.50). This shows on constituents' receipts and in the receipt grid on acknowledgement emails. Because of this, we've had some guests ask for partial refunds because they see that each event costs a portion of the overall ticket cost and they only plan to attend one individual event out of the package. There should be a way to either hide the individual pricing breakdown or have the option to break the price down per event or keep it at the full price. 

  • Guest
  • Feb 4 2020
Events
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  • Abbie Stevens commented
    24 Jul 18:06

    I totally agree! More flexibility for packages, combos, and discounts (such as only showing the total full price, or making it easier to declare a face price for a certain combination) would be awesome.

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