Altru Ideas
We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
I agree completely. We have a process where we check to be sure that the addresses, phone number and email added on the most recent webform is the same as the primary and if not, we make the assumption that it is updated info and manually change them to the primary. But this is time-consuming and we miss some. Assuming it is a billing address to me seems less likely.
Yes! And do the same for email address and phone number. We are continually reaching out to individuals using bad/old contact information when the constituent has already provided us with their most recent address/phone/email via the Web Forms.
I love the checkbox option. This has been the cause of a lot of returned mail (aka wasted money) and member cards never being received. The new address is often hidden away in their records and we never knew it needed to be changed to Primary.
YES, we really need this. We just realized this was happening and think it explains why our membership packets are not being received.
Only if the format is standardized via a catalog of some sort. In other words, it would be nice if there was an address index in that background that would pull up the USPS address and ask the user if the address is correct. We need addresses to follow USPS standards for our mailings, so I wouldn't want people to be able to edit their own addresses without some type of quality control in place.
Perhaps even a box to check, saying something like this is my primary address or this is my home address.