Altru Ideas

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Calculate retention in membership renewal report

Would it be possible for the Membership Renewal report to calculate retention automatically? Retention percentage is already included in the Membership Dues Comparison. Currently I just calculate renewed/rejoined vs. not renewed percentages by hand. It seems like it would be pretty easy for Altru to do this for me!
  • Guest
  • Jan 4 2016
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  • Guest commented
    May 14, 2018 18:22

    When retention is calculated, I need Altru to specify how retention was calculated. Is it members that renewed at some point in their lifetime? is it members that renewed before the end of their previous membership term, or within a month of expiration? Or in their "renewal window"?

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