Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Is there a way to search for an order by using the credit card number?

There is no ability to search for a constituent or order based on the credit card used in a transaction that I could find.  Can this be added where a swipe or entry of the last 4 digits of the card reveals the order number(s) and the person who used the card?  Most ticketing systems I have used or run in the past had this option, would be great to add this to Altru!
  • Guest
  • Jan 4 2016
  • Reviewed
Sales
  • Attach files
  • Christine Lisi commented
    August 09, 2022 19:29

    Please consider this, Blackbaud! Gillian, queries are great for advanced users, but not for Admissions Staff, who are the ones who need to look up an order number quickly and have no other info except the credit card.

    Attachments Open full size
  • Gillian Armstrong commented
    May 15, 2017 16:31

    Can't you use a sales order query to search for orders where "last 4 digits are equal to ****"?

    Attachments Open full size
  • +5

Related ideas