Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Need to be able to email tickets that are sold through Advance Sales

We get tons of phone calls with people who have had issues purchasing their tickets online, so we do the leg work and sell them tickets through Advance Sales.  Having the option to email their tickets would be incredibly beneficial to our busy organization, so that we don't have to print them out and mail them to them.  

  • Guest
  • Jun 16 2017
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  • Guest commented
    May 10, 2022 15:15

    This seems to have been added.

  • Jennifer Kleven commented
    February 04, 2020 17:55

    Yes, very strange to offer an eticket option but not for every type of sale. If e-receipt is an option, seems like eticket should be one too. This issue had really affected my organization and their enthusiasm for Altru. 

  • Guest commented
    March 19, 2018 15:27

    This has been a constant issue with our organization and having the ability to email their tickets would be very beneficial. 

  • Guest commented
    August 08, 2017 20:45

    Yes, yes!! This is so strange that you can build a ticketed event in Altru but only one sales method (online) can send the ticket link? Advance sales should automatically do this as well. 

  • Guest commented
    August 02, 2017 18:28

    This would be enormously helpful.

  • Gillian Armstrong commented
    June 23, 2017 19:41

    This is also an idea here: https://altru.ideas.aha.io/ideas/ALTRU-I-78

  • Gillian Armstrong commented
    June 23, 2017 19:38

    Yes! We end up having to search for each order and print them out ourselves. This takes a long time for our larger events!

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