Would I be able to suggest to Altru if they would be able to figure out a way to add the comments made by purchaser/donors on the donor and merchant receipts? It would be great to see the comments as they come in via email rather than pulling it up separately using AdHoc Query. It just saves time and benefits all users.
Guest
| Customer references | Museum of Latin American Art (MOLAA) in Long Beach, CA |
I second this. "Comment" should be a merge field available to add to those automated acknowledgement emails. I just had a donor calling and emailing me wondering why their acknowledgement didn't include information they had put in the "Comments" field. (We use the "comments" field to allow donors to put in information like "in memory of" or "in honor of".)