Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Enable Altru to automatically send a Member Welcome Series of emails to new members

Welcoming and cultivating new members is key to the success of arts and cultural organizations that use Altru.  BB offers an excellent course on designing a Member Welcome Series, but Altru users cannot implement such a program.  We need a way to automatically schedule a multi-email series for new members that is triggered at the time of purchase. 

  • Heather Thorwald
  • Dec 5 2019
  • Attach files
  • Carlyn Adams commented
    20 Mar 20:08

    Having an automated process for a new member series in Altru would be SO amazing and helpful to retain and engage with new members. I understand that Blackbaud knows the importance of this and would truly appreciate having this set up in Altru as an option to our organization.

  • Emily Ferguson commented
    March 23, 2022 19:18

    Would love a way to automate this! There is a workaround using an appeal email, but I still have to hit the "run" button every day. Weekend purchases and purchases when I'm out of the office don't get their Welcome email until I am able to hit "Run"

  • Tami Goertzen commented
    January 07, 2020 17:52

    Yes, this would be really helpful!