We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
Now that so many places are closed down due to the virus, many will want to extend the length of constituents' memberships accordingly. I have looked at the methods that are currently available to do so, and they either cause reports to be incorrect or don't allow the extra time for members renewing early. I would like to be able to either run a query of all current members and extend their membership date by an x amount of time. A different fix to this would be to run a query for everyone expiring in one month (which meant you would have to run 12 of them for the year) and be able to change all of their expiration dates to the same date of your choosing (for example, one month after the last expiration date in the query -- March 1-31 expiration dates could all change to April 30.)
Customer references | This would be something very helpful for back office workers. It would also help the admission gate be able to easily see the new expiration date when looking up members. |
This fix is not working. The status of "Available Now" should be updated.
What if we need to extend for a different number of months?
Thank you for creating this! Will it also update the expiration dates on the associated membership cards?
You need to be able to globally extend memberships during this unprecedented time. We’re excited to share that the Blackbaud Altru Membership Utility is now available for download giving you the ability to extend memberships for up to 12 months in bulk. Technical resources and knowledgebase can be found on the utility download page. Our Customer Support team is available to answer any additional questions you may have and our Professional Services team can assist with query creation and reviewing the standard options. Keep the requests and feedback coming.
Thank you,
Hank
It would also be great to have the membership renewal notices process be able to run automatically/able to schedule this process to run on the 1st of every month.