We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
When selling a gift membership through advanced, daily or back office, only the 'Send Renewal to' field is asked during the sales process. The 'Deliver Membership to' (as well as the Special Message field) should also be asked. Currently, those fields can only be filled out after the sale is complete and can't be accessed by the security setting that most frontline staff have.
The deliver to field AND the gift message!
I totally agree, this is a huge issue during membership gift drives.