If someone is purchasing multiple items, only send one acknowledgement email (combining multiple custom ones)
If someone is purchasing multiple items at one time online using web forms, do they get a separate acknowledgement email for each item or one overall ack email? For example, if they buy a ticket to an event, and make a donation to 2 different designations, would they get 3 ack emails, one for the event, one for designation 1 and one for designation 2? I ask because most of our items have customized ack emails. Would they receive a customized ack email for each item in their cart? Or will they get one overall ack email with all three items they purchased/donated to?
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