We have a "comments" section on our online donation form, where donors can add a tribute or details on how they want their donation used. When we get an email alert indicating that we received an online donation, I think any associated comments should be included in the email alert. Otherwise, the only way we know if there were any directives from the donor is to go to the specific gift record, click on the documentation tab, and see if there is a note present.
Kate Pasch
Vital for finding important notes from our donors regarding where/what their donations pertain to!!
Attachments Open full size
This was also requested in April 2016 - comment titled: "Notes from Online Donation in the Email Alert". My org would use this function every week. Running a query to see the comments is an unnecessary extra step - the comments should be included in the alert emails. This would make record keeping so much less messy as well.
Attachments Open full size
Similar to this idea: https://altru.ideas.aha.io/ideas/ALTRU-I-1252
Attachments Open full size
I agree!
Attachments Open full size