We don't scan tickets for pre-register programs (we check off using pre-register program check-in), so we don't put the ticket link in our acknowledgement email. But they still get the ticket email, and people bring them- and if we have multiple programs going on at once, it can be hard to read the tiny print on the ticket, and we acidentally scan them and send them on their way. If we could just turn off that email in the web set up (and that ticket email as-is has so little context and a random looking link, it's very poor customer service anyway), it would save a lot of confusion for people about what their check-in process is supposed to be.
Jennifer Carman
Yes, please! This seems like a pretty easy feature to add and makes sense now that we can finally add the e-Ticket link to the receipt e-mail.
We don't scan tickets for pre-register programs (we check off using pre-register program check-in), so we don't put the ticket link in our acknowledgement email. But they still get the ticket email, and people bring them- and if we have multiple programs going on at once, it can be hard to read the tiny print on the ticket, and we acidentally scan them and send them on their way. If we could just turn off that email in the web set up (and that ticket email as-is has so little context and a random looking link, it's very poor customer service anyway), it would save a lot of confusion for people about what their check-in process is supposed to be.