We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.
Had a similar incident happen. My associate went to add a payment and then the group decided that they wanted to pay separately but the transaction had started. We now will be over on our totals for that day. When I spoke with the very kind chat folks they informed me that It was impossible to refund the group sale. I was also told to write a note to the accounting person.