Altru Ideas

Manually mark a gift as acknowledged

I've heard this once or twice and wanted to see if others have the same need. The idea is to be able to manually mark a gift as acknowledged instead of running it through the standard process. If you've encountered this, please describe the scenario where you would have benefited from manually marking a gift as acknowledged.
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  • Jan 4 2016
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  • Chris Nungesser commented
    May 20, 2021 17:32

    This can be done on payments, but I don't see where it can be done for orders. When moving to Altru, Blackbaud recommended that we set up the acknowledgment process (the Reporting Filter) to acknowledge the Order/Donation and not the Payment/Order. So manually marking the Payment as acknowledged doesn't help me here. I need to mark the Order/Donation as acknowledged. And it doesn't appear to be possible.

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