Altru Ideas

We value your unique insight into our products and services and often receive ideas and feedback from our community in a variety of ways. To streamline this process, we’ve created an idea bank where you can post product suggestions, vote for those most important to you, and add comments to existing ideas.

Manually mark a gift as acknowledged

I've heard this once or twice and wanted to see if others have the same need. The idea is to be able to manually mark a gift as acknowledged instead of running it through the standard process. If you've encountered this, please describe the scenario where you would have benefited from manually marking a gift as acknowledged.
  • Deleted User
  • Jan 4 2016
  • Shipped
  • Attach files
  • Chris Nungesser commented
    May 20, 2021 17:32

    This can be done on payments, but I don't see where it can be done for orders. When moving to Altru, Blackbaud recommended that we set up the acknowledgment process (the Reporting Filter) to acknowledge the Order/Donation and not the Payment/Order. So manually marking the Payment as acknowledged doesn't help me here. I need to mark the Order/Donation as acknowledged. And it doesn't appear to be possible.

  • +28