Altru Ideas

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Restrict Delivery Methods by Program

We would love to be able to restrict delivery methods in web forms by program for a number of purposes:



1.) We want to be able to apply fees to orders containing particular types of tickets.



2.) We want to be able to deliver tickets in the way that best suits the program, so for pre-registered programs, for example, we don't want to print any tickets because we'll have the names at the door, but for something like our upcoming film festival we want to give people print at home tickets (generated in house and e-mailed daily) so that they don't have to pick up their tickets here and to save on postage, and for a program like a fundraiser we're working on with a local theater, we want to mail tickets to people because they are hard copy tickets from the theater.
  • Guest
  • Jan 4 2016
Sales
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  • Gabrielle Graham commented
    August 24, 2020 18:38

    We are hosting more online events via Zoom in addition to our timed-ticketing entry to the building. We would like to have a "meeting link" as a delivery option, so people are clear that the event is online and tickets will not be scanned.

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  • Sarah Osborne commented
    June 29, 2020 17:26

    Like many museums we are in the midst of transitioning to timed ticket entry with scheduled Programs in Altru and want to keep everything as 'contact-less' as possible. We are excited to finally use the eTicket feature on Altru, but quickly realized all our camp registrants were choosing the eTicket delivery method (which has all our drafted daily admission information attached, not camp-specific information).... SUPER frustrating!

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  • Tim Holmes commented
    June 23, 2020 14:09

    In these days of more and more online events, many using Zoom, we'd like to have "Zoom Link" as a Delivery option, but don't want that show up for people buying online admission tickets. So would great to have a couple of more "Online Sales" Methods, that we could tailor specific delivery methods to, and not confuse patrons with delivery methods that don't apply to them.

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  • Guest commented
    August 23, 2016 13:55

    One size fits all absolutely does not work for delivery methods on tickets. For all online sales, each event, program or admission opportunity is different and our organization needs to have control over these delivery method. It is so unprofessional to be unable to designate the proper delivery method options for tickets sold online for a fundraising event. We have to leave e tickets and will call as the only options for all online tickets just because admission tickets must be delivered only these two methods, so the fundraising online ticket sales delivery options are wrong, because we will only mail those and then 5 days before the event they will only be will call.

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  • Guest commented
    May 20, 2016 14:18

    Yes! AND... for the programs that send etickets, this needs to be possible from the back end as well. Meaning, if someone can get an eticket through our webform, we should be able to send them one from the back office as well. This is really, really important for phone orders! 

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