Adding soft credits for past gifts
Last week I was tasked with fixing soft crediting issues for a number of our board members with related companies (most family owned). On many, automatic soft crediting had already been setup, but the soft credits for past gifts just weren't there (the rule was added after those initial gifts). When adding spouses and soft credit rules in Raiser's Edge, there was a great tick box that said, "Soft credit for all past gifts". Check that box and everything is done for you, no extra work required. I spoke with Altru support and found out that there is no way for Altru to automatically add soft credits for past gifts and that I would need to add them manually. I spent nearly 2 days soft crediting over 500 gifts.
There has to be a better way to approach this. I wasn't here when the data was transitioned from RE to Altru and thus don't know how clean it was, but there should be more options to help organizations clean up what they already have or even just add credit for relationships they have just discovered.
I completely agree with this. I'm running into similar scenarios that not only include family-owned companies but also family foundations and other organizations as well. This feature would be quite helpful. I realize the original post is from Jan 4, 2016 and has been marked "Reviewed," but this is still an issue in 2022!
Yes please! Raiser's Edge did have this functionality and it was so helpful especially with spouses records if they get input after gifts have been previously made.